Securus Technologies is a leader in the provision of civil and criminal justice technology solutions for monitoring, correction, public safety, and investigations. The company, through the implementation of Inmate Forms and Grievance application on ConnectUs, announced it is saving its clients’ money and real time. According to the Vice President of Securus, the firm is solely committed to increasingly providing the latest technology and features to its customers.
Learn more at wikipedia.org about Securus.
Correctional facilities usually utilize paper forms for several inmate requests such as medical, sign up forms, handbook acceptance, grievances among others. A lot of time is wasted as our correctional officers distribute, collect, route, log, respond, copy, file, and store these paper forms. With the new technology, it will be quicker and easier to make a custom request form for our inmates. In a case where a form needs to be changed, there is no printing required and it takes just a few minutes. The Securus ConnectUs Inmate Forms and Grievance app transforms how we manually process papers to a digital automation.
The application will make a significant impact in our correctional facilities in addition to speeding up the various process. The firm processes and automates 13.8 forms on average per month per inmate, saving our correction staff valuable time that they can dedicate to security and safety. Our inmates as well can benefit from the self-service access to forms and the ability to view the status of their forms and grievances and appeal or accept them.
ConnectUs is the most fantastic and robust inmate platform of its kind in the market. The platform allows inmates in our correctional facilities to access a limitless set of apps as designated by each facility. The platform allows inmates to access services and features that were previously unavailable and while ensuring that our facilities have full access to the kind of content the inmates gets. Securus, based in Dallas, serves over 3,450 agencies and more than 1,200,000 inmates throughout North America.